IT service management you run by words.
Tell the AI builder what you need, by typing or speaking. It asks a few questions, shows you a plan, waits for your approval, then builds, tests and reports back. No scripts, no workflow designers, no consultants.
Built for small businesses and regulated teams that larger ITSM suites price out. Questions? Read the FAQ.
How the AI builder works
Every change follows the same six steps, so you always know what is happening and can undo anything.
Describe it
Say what you need in plain words: "Tell me when an outage follows a recent change."
Clarify
Up to four quick questions: where it lives, what kind, which data, what should happen.
Approve the plan
A flow diagram and numbered steps. Nothing is built until you approve or suggest changes.
Watch it build
Each action shows as a live, ticked step you can open to see exactly what was done.
Review or restore
Checkpoints after every step. See what changed, or roll back with one click.
Get the report
What was built, how it works, a test that proves it, and help text on every new item.
What you can build by chat
The work a platform developer or admin does, done by the AI builder with guardrails.
Incidents, changes, requests
Core ITSM records, forms and queues set up for your team.
Roles and access
Create roles, assign or remove them, and watch logins and failed sign-ins.
API endpoints
Define inputs, outputs and who may call them, in one sentence.
Server and form logic
Rules, scheduled jobs, field validation and auto-fill, generated and checked.
Dashboards and reports
Type "dashboard", answer a few questions, get the full dashboard.
Change-failure detection
Links new incidents to recent changes on the same or related services and alerts the owner.
Cost you can see
Each build shows its AI cost, so there are no surprise bills.
Asset management
A dedicated module for hardware and software assets.
FAQ
Short answers to common questions. Need more? Email us.
Is it available now?
It is in early access. Request access below and we will contact you when your workspace is ready.
Do I need developers to run it?
No. You describe what you need and approve the plan. The AI builder does the configuration, and every change can be reviewed and undone.
Can the AI change things without asking?
No. Nothing is built before you approve the plan, and if the builder wants to go beyond what you approved, it stops and asks first.
Who is it for?
Small and mid-sized businesses and regulated teams, such as healthcare and biotech, that need proper ITSM without enterprise pricing.
How is it priced?
Pricing will be shared with early-access customers. Contact us for details.
Request early access
Email us with your company name, team size and what you want to manage first. We reply within one business day.
Prefer to learn more first? Visit GetServices.ai.